Contact Us

Have a service issue or general inquiry for Aqua? Fill out the form below and you will be contacted by an Aqua Customer Service Representative. Please allow 24 business hours for Aqua to respond to your request.

You may also reach Aqua Customer Service by calling our toll-free number at 877.987.2782.

If you are experiencing an emergency or water quality issue, please do not use this form. Please contact us at 877.987.2782.

Cybersecurity Concern?

If you would like to report a cybersecurity concern, please reach out to our Security Operations Team at securityoperations@essential.co.

Please only use this email address for cybersecurity issues, it is not monitored for other types of inquiries. If you need assistance for non-cybersecurity issues, please call 877.987.2782 or fill out the form below, and a customer service representative will reach out to discuss your inquiry.