Aqua Ohio

Aqua Ohio serves 474,000 people in 20 counties across the Buckeye State.

Aqua Ohio delivers quality water and wastewater services by hiring the best people and innovating and replacing aging infrastructure. In fact, Aqua Ohio’s mission is protecting and providing earth’s most essential resource.

Today, we are committed to bringing our customers not only water, but the safest, most up-to-date technology and infrastructure and the most caring customer service possible.  

Ohio Water Systems

Aqua delivers reliable service to Ohio cities and towns, meeting all federal and state regulations.

• Quality drinking water – Aqua Ohio delivers safe drinking water to customers throughout the state. Aqua performs routine tests to all drinking water to ensure that it is safe for customers.
• Improving infrastructure – Aqua regularly repairs and replaces old water mains, pipes and wells, to provide reliable service and quality water.
• Rates – Aqua’s rates are based on actual cost of service. As a regulated utility, Aqua Ohio water and wastewater rates are set and approved by the Public Utilities Commission of Ohio (PUCO) or can be negotiated with local elected officials.

Ohio Wastewater Treatment

Aqua Ohio has the technical expertise to offer superior wastewater services, surpassing all local, regional and national environmental quality and public health standards.

• Improving wastewater quality — Aqua Ohio improves the quality of water dispersed from wastewater treatment plants back into the environment. 
• An environmental approach – Aqua is constantly revolutionizing wastewater treatment, ensuring our methods are respectful of the environment and adhere to current and future Ohio Environmental Protection Agency regulations.
• Safe for the environment – Aqua Ohio treats all wastewater to remove harmful bacteria, and all wastewater that leaves Aqua’s plants is safe for all people, plants and animals.

Benefits of Working with Aqua

Most Americans have utility services, including gas and electricity, provided by an investor-owned company. Water and wastewater service, however, is typically supplied by municipal or authority-owned systems.

Many municipalities struggle to balance budgets that include a long list of priorities, from water and wastewater infrastructure needs, to schools, police and fire departments, roadways and bridges. For municipalities or authorities, Aqua Ohio can be a partner by integrating water or wastewater systems into Aqua’s existing operations. This gives the municipality an influx of cash to put toward other priorities and alleviates the burden of maintaining their own water and wastewater systems.

Municipal Fair Market Value Legislation in Ohio

In 2019, Ohio enacted legislation to help municipalities receive market-based values for their water and wastewater systems if they choose to sell their systems to a regulated utility. That increase can be converted into much-needed revenue for community priorities. Ohio’s new municipal fair market value (MFMV) makes working with Aqua more attractive than ever.

• Learn more about Municipal Fair Market Value