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Whether you need to start new service with Aqua, stop your current service or transfer your Aqua service to a new address, our Customer Service team is here to help!

Please choose from the options below for more information, and if you have any questions, please reach out to Aqua Customer Service via the form found on the Contact Us page.

Start Service With Aqua

Customers in Illinois, Indiana, New Jersey, North Carolina, Ohio, Pennsylvania and Virginia, please use this form to start your service with Aqua.

Customers in Texas, please scroll down this page to find information on how to start service in your state.

Field is required
Field is required
Field is required
Field is required. Please make sure to enter the 5-digit or 9-digit ZIP Code, i.e. 12345 or 12345-1234
You may enter the 5-digit or 9-digit ZIP Code, i.e. 12345 or 12345-1234
Field is required
Field is required. Please enter the date you'd like to start service using the mm/dd/yyyy format.
Please enter the date you'd like to start service using the mm/dd/yyyy format.
Please enter only numbers in this field, without dashes or spaces.
If you have an existing Aqua customer account number, please enter it here.
Field is required
Field is required
Separate each name with a comma
Field is required
Field is required
Field is required. Please use the accepted format: 123-456-7890
Please use this format: 123-456-7890
Field is required, and needs to be a valid email address.
Field is required
Please enter your mailing address if different than your service address above.
Please make sure to enter the 5-digit or 9-digit ZIP Code, i.e. 12345 or 12345-1234
You may enter the 5-digit or 9-digit ZIP Code, i.e. 12345 or 12345-1234
Field is required
Does the Property Have a Fire Suppression or Sprinkler System?
Field is required
Does the Property Have an Irrigation System (inground)?
Field is required
Does the Property Have a Boiler Heat System?

Start Service With Aqua in Texas

If you'd like to start service with Aqua in Texas, please complete the new service application found below, and our customer service team will work on processing your request. Please allow 48 hours for processing. Thank you!

TX - Customer Service Agreement
TX - Customer Service Agreement (Spanish)

Click here to complete the TX application on-line via DocuSign
Haga clic aquí para completar su solicitud de TX en línea a través de DocuSign